Updated March 1, 2020

• It is the responsibility of the patient to check if the herbal supplements/homeopathic medicines are allowed by the customs department, food and drugs regulatory or other statutory regulatory institutions in their country.

• Medicines will be collected in person or sent by courier services or logistics companies at the request or and cost to the patient if possible.

• The patient/parent can enquire about the prescribed medications, but no explanations will be provided for the prescriptions.

• It is the duty of the patient/parent to ask for the follow-up appointment, as it is not possible for us to accurately calculate when the patient has started or completed the given course of medicines.

• We will appreciate if the logged in patients can preferably e-mail us to ask for an appointment or in case of any need/help, as communicating via e-mails, allows us to maintain the treatment records in a much systematic manner.

• The patient/parent has to call us at the time of the appointment that has been scheduled for them.

• Nigerian nationals, who are residing outside Nigeria or are tax payee in any other country, will be treated as an International patient and hence the treatment charges for the International patients will be applicable. In case of any doubt, the patient /parent will be requested to send the proof for the same.

• Refund will not be possible after we have dispatched or the client has received their medicines or our services.

• Certain limitations are involved in an online treatment hence we are also dependent on the information provided by the patient/parent. Although we try to bridge all the limitations by intensive case analysis. Therefore, we expect the patients to provide us with correct and precise detailed information regarding the disease, history of disease, the medicines currently being used.

• The biggest limitation in online treatment is that in case of any emergency, we will not be able to examine the patient. Hence, we expect the patient to take a proactive role in treating the acute emergency condition by contacting the local hospital. In such a scenario our cliniical attending herbalist/herbalist will not be responsible for eventuality or consequences resulting from any such eventuality.

• Homeopathic medicines are highly diluted and do not cause any side effects if taken under guidance.

• The refund policy and the terms of use can change at any given time without any prior notice.

• Farm Herbal Pro is entitled to appropriate consultation fee when consulted.

• Farm Herbal Pro intellectual property rights should be respected and are subjected to and protected by international copyright or other intellectual property laws and rights.

• All rights not expressly granted herein are reserved by Farm Herbal Pro and its licensors. No part of this site may be reproduced in any form, stored in a database or retrieval system, or transmitted or distributed in any form by any means, electronic, mechanical photocopying, recording or otherwise, without the prior permission of the Farm Herbal Pro.
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” Site or “Farm Herbal Pro” shall include any information or services made available by Farm Herbal Pro, regardless of the medium, and shall include, without limitation any affiliated websites, mobile applications, videos, products and applications we make available. We reserve the right at any time, and from time to time, to modify, suspend or discontinue (temporarily or permanently) the Site, or any part of the Site, with or without notice.

• The Site is not intended for users under 18 years of age. If you are under 18, do not use the Site and do not provide us with any personal information.

• We make no claims that the Site or any of its content is accessible or appropriate outside of Nigeria. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside Nigeria, you do so on your own initiative and are responsible for compliance with local laws.

• From time to time, we may need to change these terms and conditions in response to different ways of working, or new regulations. The revision date of these terms and conditions will tell you when it was last reviewed.